Returns & Exchanges
At Scalpers EU, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures a quick and easy resolution.
Request a Return
Access our online returns portal using your order number and email address to select the items you wish to send back.
Pack the Items
Place the items in their original box or any secure packaging, ensuring all original tags and labels are still attached.
Ship the Package
Print the prepaid shipping label provided in the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing